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i–Security Engineer (Endpoint)
RESPONSIBILITIES
- Responsible for Post-sales activities of wide range of Endpoint Security products.
- Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues
- Create project implementation documentation and presentation slide
- Involved in Large-scale (Local & Regional) Project Implementation.
- To provide technical support in ensuring customer satisfaction.
- To be on routine standby to support 24×7 maintenance support calls
- Requires the ability to communicate issues clearly and concisely.
- Excellent written and verbal communication skills are a necessary part of the job
- Actively participate in team and departmental meetings by providing feedback on current day to day activity and recommendations for improvement.
REQUIREMENTS:
- Possess at least a Diploma in IT / Computer Science, Engineering (Computer / Telecommunication), Engineering (Electrical / Electronic) or equivalent.
- At least 1-3 years relevant experience in IT industry providing endpoint/desktop/server operation support and administration. Qualified candidates without any relevant working experience are welcome to apply
- Equip with security knowledge and experience on Microsoft, Linux & Unix operating systems.
- Able to perform endpoint troubleshooting to isolate the cause of the issue
- Able to work independently as well as in a team environment
- Willing to work hard and eager to learn about new technologies
- Polite and able to communicate well to the clients
- Analytical and possess good troubleshooting skills
- Willing to work extended hours and on standby duty
- Excellent interpersonal and communication skills
- Independent and motivated
DESIRABLE:
- Microsoft MCSA & MCSE certification.
- Familiarity with Microsoft SQL database.
- ITIL certification would be advantageous.
- Experience with Endpoint Protection Solutions is a plus, for e.g. Symantec, McAfee, Sophos, Kaspersky, etc.
- Knowledge of network routing and switching technologies and protocols
M.SaaS- ERP Solution Consultant
RESPONSIBILITIES
- Maintaining awareness and keeping abreast of NetSuite ERP and upgrades.
- Understanding and communicating the advantages of the NetSuite as a Product and platform, over On-premise / legacy ERP systems.
- Contributing for Marketing on designing and developing sales literature.
- Collaborating with Sales Team to;
- Perform Fact finding / Discovery sessions with Prospects and/or Customers
- Understanding prospects’ diverse, specific business needs and applying product knowledge to meet those needs
- Preparing and delivering Presentations and Demonstrations articulately and confidently.
- Provide necessary writeups / documents to support RFP, RFQ and Proposal
- Enhance, Sales Plan, Sales Process & Sales performance.
- Collaborating with delivery team to perform and/or participate in delivering following key tasks to ensure successful Implementation
- Business Process Mapping Sessions
- Customer requirements Analysis, Solutioning and Business Requirement Document (BRD).
- Product Walkthrough
- Solution Walkthrough
- End User Training
REQUIREMENTS:
- Degree in Computer Science or equivalent
- A minimum of Three (03) years experience in a reputed ERP system including at least one (01) year Pre-Sales.
- NetSuite ERP experience would be beneficial but is not essential.
- A solid understanding of one or many of following business areas is essential:
- Finance & Accounting, Inventory Management, Procure To Pay, Order To Cash, SCM, CRM, Manufacturing, Project Management.
- Excellent communication and presentation skills
- Possess general understanding on different Industries.
- Strong customer service skills and demonstrates ability to build professional relationships.
- Knowledge of project management methodologies would be an advantage.
- Candidates with experience in Netsuite applications are preferred
Location: Jurong East/ Clementi
Interested candidates are invited to email with a detailed resume, stating current and expected salaries to hr@msaas.com.sg
Kindly quote: MS-ERPC in your email subject.
We regret that only shortlisted candidates will be notified.
M.SaaS- Project Manager
RESPONSIBILITIES
- Track project deliverables and execute project as per agreed timelines to meet milestone & completion within the approved budget.
- Develop and Maintain full scale project plan other all other project & status Documentations.
- Manage the project through different Phases, with key milestones;
- Kick-off => BPM => BRD => Configuration, Customization & Integration => QA => Solution Walkthrough => UAT => EUT => Data Migration => System Commissioning => Post Implementation Support.
- Constantly Monitor, Control the project and report on progress to all stakeholders
- Overall Quality Assurance
- Identify and act on problems, solutions, risks & mitigations.
- Control and Manage Scope Creep, Time Creep and Change Orders.
- Lead, Participate and Deliver
- Pre-Sales, Solution Demos And / Or
- Business Process Mapping / Product Walkthrough / Solution Walkthrough / Training
- Perform Internal Training and play Mentorship role when needed.
- Maintain positive & healthy professional relationship with customers and team members.
REQUIREMENTS:
- Degree or Qualification in Project management or equivalent
- Knowledge of project management methodologies, techniques & tools.
- Minimum of Three (03) years’ experience in a reputed ERP Application Project Management with at least two (02) complete SDLC involvement.
- Additional experience on ERP as Consultant would be beneficial if not a solid understanding of one or many of the following business areas / business processes is essential:
- Finance / Accounting, SCM, Manufacturing, CRM, SFA, WMS, SRP, eCommerce
- General understanding on Configuration and Design of Business Application.
- Excellent analytical and Creative problem-solving abilities with strong attention to detail and accuracy
- Strong Team management & Customer Management skills.
- Effective communication (both written and verbal) skills and the ability to present complex ideas in a clear, concise manner
- A team player with strong inter personal skills and multi-tasking ability.
- Candidates with experience in Netsuite applications are preferred.
Location: Jurong East/ Clementi
Interested candidates are invited to email with a detailed resume, stating current and expected salaries to hr@msaas.com.sg
Kindly quote: MS-PM in your email subject.
We regret that only shortlisted candidates will be notified.
ERP System Administrator
RESPONSIBILITIES
- Maintain the System & Users with Adequate & Appropriate roles & permissions
- Provide 1st Level of support for users, find and apply appropriate solutions, escalate & monitor any issues with the solutions provider, if needed.
- Provide assistance to the users to develop and produce reports and dashboards and collaborate with users to design and build KPI’s.
- Be a go-to resource for all internal NetSuite related tasks.
- Understand, Test, Advice and configure new Upgrades
- Understand & document new requirement / Customization from Users
- For Customization, Configure System and liaise with Tech resources on development, testing and deployment.
REQUIREMENTS:
- Has a Degree or Diploma or equivalent
- Has 2+ years of experience working as a Consultant on any ERP Application Implantation and Support. Experience on NetSuite is beneficial
- Has Comprehensive knowledge on Business Operations and Building Queries. Experience on Development & Scripting is an added advantage.
- Has excellent communication and interpersonal skills to interact with End Users on understanding their application / system related issues and providing solutions & training.
- Possess Analytical Skill and general understanding on business operations.
- Thrives in a fast-paced environment where they are able to work independently with little direction and multitask, handling several tasks at once.
Location: Jurong East/ Clementi
Interested candidates are invited to email with a detailed resume, stating current and expected salaries to sgrecruit@mtechpro.com
Kindly quote: MTSG-NSA in your email subject.
We regret that only shortlisted candidates will be notified.
M.SaaS – Inside Sales Executive
RESPONSIBILITIES
- Responsible for prospecting, promotion and sales of the company’s suite of products and services.
- Liaise with and develop relationship with strategic accounts.
- Leads and customer information entry into our Sales system.
- Provide Channel & Product sales support.
REQUIREMENTS:
- Diploma in Business Administration / IT or related discipline.
- Fresh Graduates are welcome to apply.
- Able to work independently and perform under pressure.
Location: Jurong East (Singapore)
Interested candidates are invited to email with a detailed resume, stating current and expected salaries to hr@msaas.com.sg
Kindly quote: MS-ISE in your email subject.
We regret that only shortlisted candidates will be notified.