Positions Available
Please select country :
Product Manager (New Relic)
RESPONSIBILITIES
- Responsible for establishing strategic relationships with product Principal and driving the full sales cycle for Application Performance Monitoring and Observability solutions.
- Engage with IT operations, DevOps, application owners, and digital transformation teams to understand customer’s needs and translate technical benefits of Application Performance Monitoring into business value.
- Stay current with APM, DevOps, and cloud-native trends (e.g., microservices, containers, distributed tracing, OpenTelemetry).
- Collaborate with Channel Account Managers to drive product adoption and sales through channel partners.
- Drive internal and external channel enablement and create mindshare by conducting product updates, promotions, events, and training.
- Work with product Principal to plan and execute quarterly or half-yearly events targeting end customers or partners to drive lead generation.
- Collaborate with internal marketing team to devise marketing strategies or incentive programs for market outreach.
REQUIREMENTS:
- At least 3 to 5 years sales or consultancy experience within the DevOps or DevSecOps or Cloud environment.
- Good understanding of Application architecture (web, mobile, cloud-native).
- Familiar with Cloud environments (AWS, Azure, GCP), CI/CD practices, DevOps/DevSecOps and Kubernetes.
- Excellent communication, consultative selling, and relationship-building skills.
- Proven ability to engage C-level executives, IT directors, and engineering leaders.
- Strong leadership attributes and can demonstrate exceptional relationship management skills
- Prior experience working in distributor environment is preferred
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-PM (New Relic) in your email subject.
We regret that only shortlisted candidates will be notified.
Product Manager
RESPONSIBILITIES
- To manage and grow suite of Cyber Security products, technical services and other related services.
- To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
- Analyse market conditions and provide critical inputs to management for medium- and long-term business planning
- Create and maintain the business cases for strategic pricing and non-standard terms and conditions
- Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
- Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
- Analysing potential partner relationships for the product
- Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
REQUIREMENTS:
- Possess at least a Diploma in IT related fields or equivalent.
- Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
- A good sales track record of computer networks and IT security will be an advantage
- Prior experience working in distributor environment preferred
- Strong leadership, team building and logical thinking
- Excellent interpersonal and communication skills
- Independent and motivated
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-PM in your email subject.
We regret that only shortlisted candidates will be notified.
Maintenance Team Engineer
RESPONSIBILITIES
- Provide technical support to customers via Phone, Chat, Email and onsite support
- Support handling will be 24×7 and rotating shift is required
- Diagnose faults and troubleshoot technical issues
- Communicate complex technical concepts in layperson’s terms
- Managing and interpreting customer requirements – listening to clients and using astute questioning to understand, anticipate and exceed their needs
- Coordinate with other Technical Support team members to escalate cases with unresolved issues to respective product vendor
- Maintain a close-loop with the product vendor to identify and support new product solutions based on direct and indirect prospect feedback as well as security industry trends
- Continuous Learning in IT industry, particularly new security products and solutions
- Any other ad-hoc duties as required or assigned
REQUIREMENTS:
- Singaporean only
- IT or relevant discipline
- Fresh graduates with Higher Nitec or diploma are welcome
- Experience with networking OR cybersecurity solutions deployment is preferred
- Proficiency in English and strong communication skills particularly over the phone and with email
- Ability to work individually and within a highly collaborative team setting
- Highly motivated, fast learner, passionate to learn new product solutions and technology
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-MTE in your email subject.
We regret that only shortlisted candidates will be notified.
I-Security Engineer (with DevOps Experience)
RESPONSIBILITIES
- Be responsible for post-sales activities of cybersecurity products, including implementation, testing, and documentation.
- Participate in large-scale (local and regional) project implementations, ensuring seamless integration of security solutions.
- Provide on-site implementation services, including deployment, configuration, and troubleshooting of cybersecurity products.
- Analyse and resolve customer queries through troubleshooting and researching existing knowledge base articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls, ensuring timely resolution of issues.
- Communicate technical issues clearly and concisely to both technical and non-technical stakeholders.
- Monitor and respond to security incidents, perform root cause analysis, and implement preventive measures.
- Stay up-to-date with the latest cybersecurity threats, vulnerabilities, and industry trends, and proactively recommend improvements.
REQUIREMENTS:
- Singaporean only
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
- At least 1-2 years relevant experience in IT industry.
- Qualified candidates without any relevant working experience are welcome to apply
- Familiarity with DevOps principles, CI/CD pipelines, and tools such as Jenkins, Githab.
- Proficiency in scripting (Python, Bash, PowerShell) and automation.
- Basic understanding of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Able to work independently as well as in a team environment.
- Willing to work hard and eager to learn about new technologies.
- Polite and able to communicate well to the clients.
- Analytical and possess good troubleshooting skills.
- Willing to work extended hours and on standby duty.
- Excellent interpersonal and communication skills.
- Independent and motivated.
DESIRABLES
- Exposure to cybersecurity solutions like Secrets Management, PKI, Privileged Access Security, Data Protection will be added advantage.
- Experience with scripting and automation (e.g., Python, Bash, PowerShell).
- Familiarity with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
- Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, SOC 2).
- Relevant certifications such as CISSP, CEH, AWS Certified Security Specialty, or Certified Kubernetes Administrator (CKA) are a plus.
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-iSE (DevOps) in your email subject.
We regret that only shortlisted candidates will be notified.
Presales Consultant
RESPONSIBILITIES
- Provide pre-sales technical support on assigned cybersecurity product to customers and partners.
- Work with Sales team closely to develop and position solutions for go to market selling and customer proposals.
- Understand customer IT/Security infrastructure and business requirements.
- Perform Strategic Cybersecurity Solution Selling.
- Perform Cybersecurity Solutions Demonstration.
- Perform Proof of Concept for proposed cybersecurity solution / Network Performance solution.
- Working with Solution Vendors on Business Solution Proposal and attending to RFI/RFP design, compliance and clarifications.
- Put together design guidelines and recommend improvements to customers on the assigned cybersecurity products.
- Perform in house lab tests to validate customer proof-of-concept setups, endpoint/network designs, and endpoint/network deployments using new products and features.
- Keep up-to-date on competitive solutions, products, and services.
- Provide enablement training for Partners internal Post Sales engineers on the product/ technology knowledge.
- Conduct routine update on the new product/ technology to the internal sales staff.
- Maintain good rapport with customers and vendors.
REQUIREMENTS:
- Singaporean only
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
- Minimum 1 years working experience in Pre-Sales activities to large enterprise or government sector or related field. Candidates with several years of experience in delivery and implementation of cyber security technology and solutions and open to embark presales consultant role are welcome to apply.
- Strong knowledge and understanding of the security industry.
- Ready to perform demo & presentation on product expertise on keys security technologies.
- Possess good technical knowledge in Internet architecture, network infrastructure, Software Define Networks, Network Performance tools and solutions, UNIX, Windows, VMware, Security covering Endpoint, Email, Web & Cloud.
- Able to design an architecture & write proposal.
- Good written and spoken communication skills in English.
- Eagerness and ability to engage in courteous customer handling and commercial judgment would be preferred.
DESIRABLES
- Industry or Technical Certification (ie. CCNA, CCNP, MCSA, MCSE, CISSP, CEH) is a plus.
- Deep knowledge on SSE products (Netskope/SkyHigh Security/Versa Networks) will be preferred.
- Exposure to security software solutions like Endpoint Security, Firewall, Content Security, Intrusion prevention, Web & Email Security, Encryption, Data Protection, Vulnerability Management and Compliance & Audit will be added advantage.
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-PSC in your email subject.
We regret that only shortlisted candidates will be notified.