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Product Manager (New Relic)
RESPONSIBILITIES
- Responsible for establishing strategic relationships with product Principal and driving the full sales cycle for Application Performance Monitoring and Observability solutions.
- Engage with IT operations, DevOps, application owners, and digital transformation teams to understand customer’s needs and translate technical benefits of Application Performance Monitoring into business value.
- Stay current with APM, DevOps, and cloud-native trends (e.g., microservices, containers, distributed tracing, OpenTelemetry).
- Collaborate with Channel Account Managers to drive product adoption and sales through channel partners.
- Drive internal and external channel enablement and create mindshare by conducting product updates, promotions, events, and training.
- Work with product Principal to plan and execute quarterly or half-yearly events targeting end customers or partners to drive lead generation.
- Collaborate with internal marketing team to devise marketing strategies or incentive programs for market outreach.
REQUIREMENTS:
- At least 3 to 5 years sales or consultancy experience within the DevOps or DevSecOps or Cloud environment.
- Good understanding of Application architecture (web, mobile, cloud-native).
- Familiar with Cloud environments (AWS, Azure, GCP), CI/CD practices, DevOps/DevSecOps and Kubernetes.
- Excellent communication, consultative selling, and relationship-building skills.
- Proven ability to engage C-level executives, IT directors, and engineering leaders.
- Strong leadership attributes and can demonstrate exceptional relationship management skills
- Prior experience working in distributor environment is preferred
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-PM (New Relic) in your email subject.
We regret that only shortlisted candidates will be notified.
Product Manager
RESPONSIBILITIES
- To manage and grow suite of Cyber Security products, technical services and other related services.
- To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
- Analyse market conditions and provide critical inputs to management for medium- and long-term business planning
- Create and maintain the business cases for strategic pricing and non-standard terms and conditions
- Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
- Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
- Analysing potential partner relationships for the product
- Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
REQUIREMENTS:
- Possess at least a Diploma in IT related fields or equivalent.
- Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
- A good sales track record of computer networks and IT security will be an advantage
- Prior experience working in distributor environment preferred
- Strong leadership, team building and logical thinking
- Excellent interpersonal and communication skills
- Independent and motivated
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-PM in your email subject.
We regret that only shortlisted candidates will be notified.
Logistics Assistant
RESPONSIBILITIES
- Provide administrative support in Logistics department
- Handling Logistics / Shipping documents
- Update data into ERP systems
- Ensure proper documentation and operation
- Assist in other aspects of other logistics operations as assigned
REQUIREMENTS:
- Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 1 years of relevant experience.
- Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
- Strong administrative skills with attention to details, proactive follow-up and efficient time management
- Able to work independently in a fast-paced environment
- Self-motivated and able to work under pressure
- Team player and committed to work
- Effective communication and co-ordination skill
- Able to commence work at a short notice or immediate
- Ability to communicate in English & Chinese to liaise with English & Chinese speaking stakeholders
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-LA in your email subject.
We regret that only shortlisted candidates will be notified.
Maintenance Team Engineer
RESPONSIBILITIES
- Provide technical support to customers via Phone, Chat, Email and onsite support
- Support handling will be 24×7 and rotating shift is required
- Diagnose faults and troubleshoot technical issues
- Communicate complex technical concepts in layperson’s terms
- Managing and interpreting customer requirements – listening to clients and using astute questioning to understand, anticipate and exceed their needs
- Coordinate with other Technical Support team members to escalate cases with unresolved issues to respective product vendor
- Maintain a close-loop with the product vendor to identify and support new product solutions based on direct and indirect prospect feedback as well as security industry trends
- Continuous Learning in IT industry, particularly new security products and solutions
- Any other ad-hoc duties as required or assigned
REQUIREMENTS:
- Singaporean only
- IT or relevant discipline
- Fresh graduates with Higher Nitec or diploma are welcome
- Experience with networking OR cybersecurity solutions deployment is preferred
- Proficiency in English and strong communication skills particularly over the phone and with email
- Ability to work individually and within a highly collaborative team setting
- Highly motivated, fast learner, passionate to learn new product solutions and technology
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-MTE in your email subject.
We regret that only shortlisted candidates will be notified.
I-Security Engineer (with DevOps Experience)
RESPONSIBILITIES
- Be responsible for post-sales activities of cybersecurity products, including implementation, testing, and documentation.
- Participate in large-scale (local and regional) project implementations, ensuring seamless integration of security solutions.
- Provide on-site implementation services, including deployment, configuration, and troubleshooting of cybersecurity products.
- Analyse and resolve customer queries through troubleshooting and researching existing knowledge base articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls, ensuring timely resolution of issues.
- Communicate technical issues clearly and concisely to both technical and non-technical stakeholders.
- Monitor and respond to security incidents, perform root cause analysis, and implement preventive measures.
- Stay up-to-date with the latest cybersecurity threats, vulnerabilities, and industry trends, and proactively recommend improvements.
REQUIREMENTS:
- Singaporean only
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
- At least 1-2 years relevant experience in IT industry.
- Qualified candidates without any relevant working experience are welcome to apply
- Familiarity with DevOps principles, CI/CD pipelines, and tools such as Jenkins, Githab.
- Proficiency in scripting (Python, Bash, PowerShell) and automation.
- Basic understanding of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Able to work independently as well as in a team environment.
- Willing to work hard and eager to learn about new technologies.
- Polite and able to communicate well to the clients.
- Analytical and possess good troubleshooting skills.
- Willing to work extended hours and on standby duty.
- Excellent interpersonal and communication skills.
- Independent and motivated.
DESIRABLES
- Exposure to cybersecurity solutions like Secrets Management, PKI, Privileged Access Security, Data Protection will be added advantage.
- Experience with scripting and automation (e.g., Python, Bash, PowerShell).
- Familiarity with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
- Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, SOC 2).
- Relevant certifications such as CISSP, CEH, AWS Certified Security Specialty, or Certified Kubernetes Administrator (CKA) are a plus.
Interested candidates are invited to email with a detailed resume, stating notice period, current and expected salaries to: sgrecruit@mtechpro.com
Kindly quote: MTSG-iSE (DevOps) in your email subject.
We regret that only shortlisted candidates will be notified.